Stephen Roberts, Head of Property Services, Lee Valley Regional Park Authority

In this world where criticism is rife, I thought I would just do the opposite by sending you a note of thanks for the hard work and diligence shown by Nicki in your office and Dave out on site in keeping our boilers burning. We have had a few issues over the recent weeks when there have been call outs, and another more serious one over the weekend, which was rectified with lightning speed this morning.